Privacy Policy

Last Updated: 18th February 2025

This Privacy Policy explains how The Tuscan Tutor (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit www.thetuscantutor.com (the “Website”) or use our services. This Policy is designed to comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect and process the following types of information:

• Personal Identification Information: Such as your name, email address, telephone number, and billing details when you register, book lessons, or contact us.
• Transactional Data: Information regarding the lessons or courses you have booked and related payment information.
• Technical Data: Information automatically collected from your device (e.g. IP address, browser type, operating system, and cookies) when you visit our Website.
• Usage Data: Information about how you interact with our Website, such as pages visited and time spent on the site.

2. How We Use Your Information

We use your personal data to:

• Provide Services: Process bookings, manage lessons, and deliver our online courses.
• Communicate: Send you updates, confirmations, and important information related to your lessons.
• Improve Our Services: Analyse usage trends and monitor the effectiveness of our Website and services.
• Legal Compliance: Comply with legal obligations and enforce our Terms and Conditions.

3. Cookies and Similar Technologies

Our Website uses cookies and similar tracking technologies to enhance user experience, provide personalised content, and analyse site traffic. You can manage your cookie preferences through your browser settings; however, disabling cookies may affect the functionality of our Website.

4. Legal Basis for Processing

We rely on the following legal bases for processing your personal data:

• Contractual Necessity: Processing is necessary to perform the contract between you and us (e.g. to provide lessons and manage bookings).
• Consent: Where you have given explicit consent (e.g. marketing emails).
• Legal Obligation: Processing is required to comply with UK law.
• Legitimate Interests: Processing is necessary for our legitimate interests in providing and improving our services, provided that these interests do not override your rights.

5. Data Sharing and Disclosure

We do not sell or rent your personal data to third parties. We may share your information with:

• Service Providers: Trusted third-party vendors who assist in operating our Website or delivering our services (e.g. payment processors, IT service providers). These providers are contractually obliged to protect your data.
• Legal and Regulatory Authorities: When required by law or to protect our legal rights.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. While we take reasonable steps to secure your data, we cannot guarantee absolute security.

7. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once the data is no longer needed, it will be securely deleted or anonymised.

8. Your Rights

Under the UK GDPR, you have the following rights:

• Access: Request a copy of your personal data.
• Rectification: Request corrections to any inaccurate or incomplete data.
• Erasure: Request deletion of your personal data in certain circumstances.
• Restriction: Request that we restrict the processing of your data.
• Objection: Object to the processing of your personal data.
• Data Portability: Request a copy of your data in a commonly used format.
• Withdrawal of Consent: Where processing is based on consent, you can withdraw consent at any time.

If you wish to exercise any of these rights or have any questions about our data practices, please contact us using the details provided below.

9. International Data Transfers

Your data is primarily processed and stored within the UK. In cases where data is transferred outside the UK, we will ensure that appropriate safeguards are in place in accordance with applicable data protection laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be published on our Website with a new “Last Updated” date. Please review this Policy periodically.

11. Contact Us

For any questions regarding this Privacy Policy or to exercise your data protection rights, please contact us at:
Email: alessio@thetuscantutor.com